A LITTLE HELP
How can we help?
The essentials, from your first pay plan to your next Live Activity.
Getting started: enter your pay and work schedule, save your plan, and open the dashboard. Then add a Home Screen widget or start a Live Activity if you like.
How are earnings calculated?
Xinqing estimates earnings from your pay plan, work calendar, and elapsed time. Settings changes include a recalculation preview. Amounts are for personal tracking and do not represent an employer’s final payroll.
Do I need internet access, an account, or a subscription?
No. Xinqing is free, with no ads, account, or in-app purchases. Calculations, settings, and history work entirely on your device. Visiting this website uses your browser’s internet connection.
Why isn’t my widget counting every second?
iOS controls widget refresh timing. A widget shows an earnings snapshot with its update time, and updates may be delayed. Open the app or use the available widget actions to view or request a fresh snapshot.
How long does a Live Activity last?
Each session lasts up to 8 hours. It displays the amount at its last update and the update time. Refresh manually when needed; after it ends, use an app or widget action to start the next session. There are no remote pushes or automatic renewal loops.
Why can’t I see a Live Activity on the Lock Screen?
Check Xinqing’s Live Activity permission in iPhone Settings and the Lock Screen settings. Open the app, create a pay plan, and start a Live Activity. Appearance depends on your device, system version, and system state.
Will my data sync between devices?
Xinqing does not provide cloud synchronization. Data is stored locally in storage shared by the app and its widgets. Your iPhone may back it up or restore it as part of a system-managed backup, depending on your settings.
How do I delete my data?
Use the app’s deletion controls to remove records. Uninstalling removes app data from the device; existing system backups must be managed separately in Apple’s backup settings. Xinqing has no server copy.
How do I change the language?
Xinqing supports Simplified Chinese and English. Select the app language in your iPhone’s app settings; available choices depend on your device’s language configuration.
Your privacy
See exactly what stays on your device in our privacy note.
Contact the developer
For more help, email xiaoyouzi2010@gmail.com. Include your iOS version, app version, and a description of the issue. You do not need to send your real salary or other sensitive information.